Privacy policy

Privacy Policy

Last updated: July 12, 2026

Siasoo ("we," "us," "our") operates the website siasoo.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

1. Information We Collect

Information you provide to us:

  • Name, email address, shipping/billing address, and phone number
  • Payment information (processed securely by our third-party payment processors — we do not store full card details)
  • Any information you provide when contacting customer support

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring website
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and customer support
  • Send order confirmations, shipping updates, and respond to inquiries
  • Send marketing communications, only if you've opted in (you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, such as payment processors, shipping/fulfillment partners, and email/marketing platforms
  • Our e-commerce platform provider (Shopify), which processes data on our behalf to operate the store
  • Law enforcement or regulators, if required by law or to protect our legal rights

All third parties we work with are required to handle your data securely and only for the purposes we've authorized.

4. International Transfers

As we ship worldwide and use third-party service providers, your information may be transferred to and processed in countries outside your own, which may have different data protection laws. We take reasonable steps to ensure your data remains protected in accordance with this policy.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep items in your cart between visits
  • Understand how visitors use our site
  • Personalize content and ads, where applicable

You can control or disable cookies through your browser settings; however, some site features may not function properly without them.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for order history, legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the details below.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us: