Terms of service

Terms of Service

Last updated: July 12, 2026

Welcome to Siasoo ("we," "us," "our," or "Siasoo"), accessible at siasoo.com. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our site.

1. Overview

Siasoo operates an online store selling wellness and lifestyle products, including but not limited to the Siasoo Neck & Shoulder Massager and related accessories. These Terms govern your use of our website and any purchases made through it.

2. Eligibility

By using this site, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into binding contracts.

3. Products and Pricing

  • All product descriptions, images, and pricing are subject to change without notice.
  • We make every effort to display product colors and details accurately; however, we cannot guarantee your device's display will accurately reflect the actual product.
  • Prices are listed in the currency shown at checkout and include applicable taxes unless stated otherwise. Shipping costs, where applicable, are calculated and displayed at checkout.
  • We reserve the right to limit quantities, refuse orders, or discontinue any product at our discretion.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the product(s) in your cart. All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order, you will receive a full refund.
  • Payments are processed securely through our third-party payment providers. We do not store your full payment card details.

5. Shipping and Delivery

Please refer to our [Shipping Policy] for details on processing times, delivery estimates, and related terms. Delivery times are estimates only and are not guaranteed.

6. Returns and Refunds

Please refer to our [Return & Refund Policy] for full details on eligibility, timeframes, and the return process.

7. Intellectual Property

All content on this site — including text, graphics, logos, images, and product descriptions — is the property of Siasoo or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

8. User Conduct

When using our site, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to interfere with the site's security or functionality
  • Submit false or misleading information, including fraudulent orders
  • Use automated systems (bots, scrapers) to access the site without permission

9. Product Use and Disclaimer

Siasoo products, including massage devices, are intended for general personal wellness use only and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a pre-existing medical condition, are pregnant, have a pacemaker, or have any health concerns, please consult a physician before use. Use all products according to the included instructions.

10. Limitation of Liability

To the fullest extent permitted by law, Siasoo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim relating to a purchase shall not exceed the amount you paid for the product in question.

11. Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by Siasoo. We are not responsible for the content, policies, or practices of any third-party sites.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

14. Contact Us

If you have any questions about these Terms, please contact us: